SERVICING Los Angeles County, San Fernando & surrounding areas.

Privacy Policy

Around The Clock Plumbing & Construction Inc (“we”, “our”, “us”) respects your privacy and is committed to protecting it through our compliance with this privacy policy.

Information We Collect

  • Personal Information: We collect personal information such as your name, address, email address, and phone number when you use our services.
  • Usage Data: Information on how you interact with our website, such as your IP address, browser type, and access times.
  • Cookies and Tracking: We use cookies to collect information about your browsing activities over time and across different websites.

How We Use Your Information

  • Service Delivery: To provide, maintain, and improve our services.
  • Communication: To contact you about your account, respond to your inquiries, and send promotional information.
  • Legal Compliance: To comply with legal obligations and enforce our terms and conditions.

Sharing Your Information

  • Service Providers: We may share your information with third-party vendors to facilitate our services.
  • Legal Obligations: We may disclose your information to comply with legal obligations.

Data Security

We use appropriate technical and organizational measures to protect your personal information. However, no system is completely secure.

Your Rights

  • Access and Correction: You can access and update your personal information by contacting us.
  • Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe link in our communications.

Cookies

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Texting and SMS

When end users call in to +1(818) 994-0848 to contract services they are asked to provide a number for the purposes of sending messages related to the work being contracted and verbally confirm whether they do or do not want to receive messages. Within the ServiceTitan application software each business has a toggle to opt-in or opt-out every customer from messaging depending on their response during the call. By default, ServiceTitan also keeps a recording of calls between businesses and customers where this authorization occurs.

Around the Clock Plumbing & Construction, inc will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

For any questions about this privacy policy, please contact us at:

Around The Clock Plumbing & Construction Inc 6360 VAN NUYS BLVD STE 206
VAN NUYS, CA 91401

info@atcplumbing.com

(818) 994-0848

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